Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I have business insurance along with Public Liability.  If you are not 100% satisfied with my work just let me know and I will happily return to correct the issue.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love everything about cars and about my job.  I went from working at an office job that I didn't enjoy, to doing something I am passionate about and always put 100% effort into.

Question 3

What do you like most about your job?

Accepted Answer

I love seeing customers reactions when they see the final result from getting their car detailed.   It is very rewarding to see cars (particularly those that are especially dirty) clean and shiny after all my hard work.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you treat customers cars as if they were your own?  YES - I am an absolute car enthusiast and treat everyone's car the same.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where have you been hiding? Finally we have a quality, reliable mobile car wash and detailing business on the Gold Coast.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I treat people and their cars how I would want to be treated and always put in 110% to achieve the best result. I do not do the bare minimum and you can always expect to get the best service and beyond no matter what option you choose to get done.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I will always provide the best quality service and the inclusions listed per package will always be the bare minimum you receive and I guarantee will you will be more than satisfied with the job I provide.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ideally if we can find out the colour of your vehicle, vehicle age, general condition and make and model prior to the booking.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Refer a friend and or book a monthly wash to secure special offers and discounts. Referral's will be greatly appreciated and rewarded

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are regularly running specials via our Facebook page.   We recommend jumping on there to like our page to stay updated with any promotions and specials.

Question 11

What makes your pricing competitive?

Accepted Answer

Having visited many of the hand car wash cafes on the Gold Coast and seeing what they charge to do a very average job using dirty water, sponges and chamois, I am confident you will see value for money.

Question 12

How do you normally charge for your service?

Accepted Answer

General hand washing from $50, detailing from $100 subject to inspection and services required. Accept cash, eftpos, credit card and direct deposit

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Does your car have paint protection? If yes, I can maintain the protective coating using the right products, the right techniques that are required by your paint protection company. Don't have paint protection, I am an authorised Always Dry Specialist and can make your car look spectacular.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a trained Always Dry paint protection specialist as well as many years experience detailing all sorts of vehicles (makes and models).   I always give 110% in every service I provide and guarantee you will be more than happy with the final result.

Mobile Car Care Emporium

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