Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I stand by my work, customer service is my business, I cant have people going away not happy with the work performed, so in any case will do what is needed to achieve what the customer wanted.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Always love cars and started to detail cars when I was 30, and since then it has grown from doing friends cars to friends of friends cars to where I am today.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Gentlemen was selling his 2010 Blue Subaru hatchback, many marks clear coat peeling, paint scratches all over it, After detail it he said it was in better condition than when he purchased it 2nd hand. This is why I love my job. he was selling his car and wanted him to get the best outcome he did.

Question 4

What do you like most about your job?

Accepted Answer

Seeing customers looking at their cars upon compilation, I love making people understand that their car can look as if it had just been purchased and the level I go to make sure they are return customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What they want in the finished product, you need to know what you need done and how much you're willing to spend in order to get the right outcome.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can that buff out, end quote. and normally it is a yes. How and why the paint is damaged and what it'll take to restore it.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Respect of others and the respect it takes to own and take care of their car's. I won't overcharge, I believe in that the only way to expand and have new customers

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Cost and better outcome, If your in the west end or surrounding areas, I offer a pick up and drop off services built into the price, I stand by my work, it is quality and only use the best products on the market to induce the best outcome for the vehicle.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The type of vehicle, condition of vehicle and what the customer is after. from what they want from the job to amount they are prepared to spend for best customer service and peace of mind.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Use the best car products. Wash the car in the shade with microfiber cloths and always dry the vehicle of. Last but most important invest in a car cover, this above all will cancel out more than 60 percent of all cars paint problem, proactive, not reactive is the thought that comes to mind.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

New customer only: first time you book your car in for a 95 dollar detail, receive a upgrade to a 220 dollar detail package, which includes: { 1 } complete interior clean. { 2 } Light paint correction takes out swirl marks light scratches etc, then a U.V protectant wax, then a hydrophobic coating.

Question 12

What makes your pricing competitive?

Accepted Answer

Quality of work attention to detail. The quality of work is seen in the timeline of the vehicle, a lot of the competition uses fillers to make the vehicle appear to look good, soon as it rains back to the old car. I completely remove everything, ensuring a long lasting shine without the cost.

Question 13

How do you normally charge for your service?

Accepted Answer

Starting from a Wash & wax and interior clean from 35 dollars to a 5 step master detailing starting at 350 for small vehicles, as all car require different types of attention these are general prices.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Paint restoration, paint correction and paint protection and all aspects of car detailing. This also includes interior and wheels and all car care.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

5 years in detailing vehicles. the best polishers, products training and dedication to my business has lead me to perfect my trade and have spent many a long night researching new products and ways to better the outcome and always learning how to perfect my trade.

Brisbane car detailing services.

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