Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured

Question 2

How did you decide to get into your line of work?

Accepted Answer

My Family had storage business

Question 3

What do you like most about your job?

Accepted Answer

Work with people

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

We are fully insured We have 10 years experience We start to charge and we get in your house No extra charge We charge From $120 per hour + $80 Travel Fee

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

•Finish packing all household goods for the move. Label each box with the contents and where they will go in your new home.   •If you ordered a packing crew, it will usually arrive the day before loading. Make sure to stay at home and supervise the packing. Pack all valuables you want to take with you by yourself.   •Collect all house keys and arrange to leave them with the new owners, your real estate agent or landlord.   •

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Brilliance Removalists is a Perth based moving company, but it’s the personal attention and care given to each client by every team member that sets us apart as a service company. Each highly skilled mover is considerate of every customer, and values their possessions. Our movers are passionate about accomplishing your move with excellence.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We know how important it is for people to book a removalist they can trust to show up and handle their items with care. Your furniture and precious personal belongings are in good hands with our movers. We take pride in our efficient and safe methods, our removal trucks, and our reliable team of removalists are professional. Our reputation is built on our quality service

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

•Get packing supplies; tape, boxes, tissue paper, bubble wrap, markers, and string.   •Clean out your closets, cupboards, toy chests, shelves, attic, garage and basement.   •Have a garage sale, gift unwanted items to friends and neighbours or donate them to charities.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

One month before your move     •Make arrangements with utility companies at your new location to start services on the date of your arrival.   •Start packing items you won’t use before your move. Pack up things like photo albums, books, and seasonal clothing, sports equipment and decorations.   •Start a moving expenses book. Some of your expenses may be tax deductible, so save your receipts.   •Register your change of address with the post office and obtain a supply of change of address cards.   •Start mailing change of address cards. Keep a list of the cards you’ve sent. o Gather together all important documents. Don't forget the pet's documents.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Brilliance Movers is a mover with experience in commercial and home moving. Whether you are moving to another site across town or to a new office or home across the nation, we’ll pack your belongings and deliver them safely in a prompt manner. Our goal is to make the move as easy on you as possible.      For several years Brilliance Removals have supported this area with extraordinary moving services.  We offer local, long distance, commercial, auto transporters and corporate moves for our clients. Call us today and speak with one of our certified moving consultants. Our trained team members will quote you the best local moving rate possible.

Question 11

What makes your pricing competitive?

Accepted Answer

We are Perth's cheapest movers and are highly trained and are put through rigorous training schedules where they are tought how to handle fragile and heavy items. We are rated amongst the best professional moving company in Perth and Western Australia.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

House Furniture Removal

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff are trained with 5 years experience in Furniture removal

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