Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I am fully insured and my work is also fully guaranteed. Customer satisfaction being my main concern. I always have the neatest job in mind.

Question 2

What do you like most about your job?

Accepted Answer

Customer satisfaction. Knowing that I have provided a good service and done a good job also gives me satisfaction. Friendly in nature,  I enjoy meeting new people.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am always on time but if I ever run over time with a previous job I will always keep in contact with the next customer. I keep in contact too regarding booked times of arrival and any changes that may occur. I treat a customer the same as I would like to be treated myself. Respectful and understanding of others needs.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I provide a friendly service with all work guaranteed. With 25 years experience, 15 of which in my own business. With Customer satisfaction always in mind, I provide quality neat work. Very reasonable rates. No job too small. Contact me for free no obligation quotes or advice.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The type of building and roof. If powerpoints are just a replacement of an existing one or a completely new supply and install. I like to speak to the customer to get an accurate picture of what is required.

Question 6

What makes your pricing competitive?

Accepted Answer

I prefer to talk to a customer to get a proper idea and understanding of what is required before giving a final quote so I don't both under quote or over quote a customer. Sometimes a job is easier than initially thought so I will take that into consideration when charging the customer.

Question 7

How do you normally charge for your service?

Accepted Answer

Cash on completion of job or I can provide an invoice with  my bank details for payment through automatic fund bank transfer.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in New kitchens, pergolas, wiring of sheds, renovations and extensions. Even full house rewiring. All household and commercial electrical.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All household and commercial electrical. Kitchens, pergolas and sheds a specialty. Fault finding, board upgrades, fans, power  points, smoke alarms, lights etc.

Brewster's Electrical

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