Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, our business is insured for public liability. We do guarantee our work and also inform the client in advance on what can be achieved before starting the work.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Professional steam cleaning service at competitive rates without compromising quality. Same day service accepting major cards. Other combined cleaning services.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The amount of work i.e. areas to be cleaned, the type of work i.e. carpet, sofa, general cleaning etc., the difficulty of the work i.e. tough dirt marks, stains to be handled and other logistical informations are needed to provide a quote to the customer.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Inform the contractor exactly what needs to be done and what do you want to achieve from the job. 2. Possess a knowledge of amount of the work. 3. Know the level of standards / quality the client wants and inform it to the contractor.

Question 5

What makes your pricing competitive?

Accepted Answer

Any cleaning work requires certain amount to be spent in that job. Whilst most of the cleaners quote low rate and finish the job because they have to do it, Breeze Cleaning Melbourne spends time and care to complete the job properly making the job cost effective for the client.

Question 6

How do you normally charge for your service?

Accepted Answer

Each work is unique although the service is the same. The pricing is normally based on the amount of work i.e. square metres, type of work i.e. carpet, sofa, stairs etc. and the difficulty i.e. tough dirts, stains etc. of the work that needs to be handled.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Steam cleaning carpets, sofa, upholstery, rugs, mattress, curtain, tile and grout, general cleaning, residential and commercial cleaning and vehicle fabric seat cleaning.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 2 years of working professionally in the cleaning industry. Skills in general cleaning, steam cleaning. Certificate 3 in Cleaning.

Breeze Cleaning Melbourne

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