Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Bond1Elite Cleaning Services is a fully insured business, giving you complete peace of mind. All of our services come with a Bond-Back Guarantee, which means if any cleaning issues are raised during the inspection, we will happily return and re-clean the property within 24 to 48 hours at no extra cost. With over 6 years of trusted experience, we take pride in delivering reliable, inspection-ready results every time.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, Bond1Elite Cleaning Services does not require customers to share their COVID-19 vaccination status. Our focus is on providing safe, professional, and reliable cleaning services, while respecting the privacy and comfort of our clients.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

At Bond1Elite Cleaning Services, we take health and safety seriously. Our COVID-19 measures include:  Using hospital-grade disinfectants and eco-friendly products.  Ensuring our staff follow strict hygiene practices such as frequent handwashing and sanitisation.  Wearing protective gear (gloves and masks) during cleans when required.  Maintaining safe distancing where possible to respect client comfort.  These steps help us deliver a spotless clean while keeping both our clients and staff safe.

Question 4

How did you decide to get into your line of work?

Accepted Answer

We started Bond1Elite Cleaning Services out of a passion for delivering excellence and helping people during one of the most stressful times — moving. Over 6 years ago, we saw that many tenants, homeowners, and businesses struggled to find reliable cleaners who not only met inspection standards but also cared about quality. That’s when we decided to step in, combining professional skills, attention to detail, and genuine care for our clients to build a trusted name in the cleaning industry.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favourite customer stories is from a young family who was moving out of their rental after five years. They were anxious about getting their full bond back because the home had seen a lot of “family life” — from kids’ scribbles on the walls to carpets that had been through it all. Our team put in the extra effort with deep cleaning, carpet steam cleaning, and detail work on the tiles and grout. The property manager was so impressed that not only did the family get their full bond back, but the agent also started recommending Bond1Elite Cleaning Services to other tenants. It’s moments like these — turning stress into smiles — that remind us why we love what we do.

Question 6

What do you like most about your job?

Accepted Answer

What we like most about our job at Bond1Elite Cleaning Services is the satisfaction of transforming a space and seeing the relief on our clients’ faces. Moving can be stressful, but knowing we can take away that pressure by delivering a spotless, inspection-ready property is truly rewarding. We also love building trust with our community — after 6 years in the industry, many of our clients come back to us or recommend us, and that’s the greatest compliment we can receive.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

When hiring the right cleaning service professional, customers should always ask:  Are you insured? – This ensures peace of mind if anything goes wrong.  Do you offer a bond-back guarantee? – Especially important for end-of-lease cleans.  What services are included in the quoted price? – To avoid hidden surprises.  Do you bring your own equipment and products? – Professionals should be fully equipped.  How much experience do you have in this industry? – Experience shows reliability and expertise.  Do you have reviews or references from past clients? – To confirm quality and trustworthiness.  What is your policy if something needs a re-clean? – A clear re-clean policy (like within 24–48 hours) shows accountability.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q1: Do you guarantee your work? A: Absolutely. All our services come with a Bond-Back Guarantee, including a free re-clean within 24–48 hours if required.  Q2: Do you bring your own equipment and products? A: Yes, we arrive fully equipped with professional tools and eco-friendly cleaning products.  Q3: How much experience do you have? A: We’ve been proudly serving our community for over 6 years, delivering reliable and professional results.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What makes me reliable and trustworthy is simple — I treat every job as if it’s my own home. For over 6 years, I’ve built Bond1Elite Cleaning Services on honesty, consistency, and care. I’m fully insured, I guarantee my work with a free re-clean within 24–48 hours if needed, and I always make sure my clients are 100% happy before I call a job complete. Most of my work comes from referrals, and I believe that’s because people trust me to show up on time, do the job right, and stand by my word.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Customers should choose Bond1Elite Cleaning Services because we don’t just clean — we care. With over 6 years of hands-on experience, we know exactly what real estate agents and property managers look for, and we make sure your property is inspection-ready every time. We’re fully insured, and all of our work comes with a Bond-Back Guarantee and a free re-clean within 24–48 hours if needed. What sets us apart is our personal touch — we treat every property as if it were our own, and we’re always transparent, reliable, and easy to communicate with. Many of our clients come back to us or recommend us because they trust that we’ll get the job done right the first time.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before providing a quote, we usually need to know a few key details:  Type of service required – e.g., end-of-lease clean, commercial clean, spring clean, carpets, etc.  Size of the property – number of bedrooms, bathrooms, living areas, or commercial square footage.  Property condition – whether it’s well-maintained, needs deep cleaning, or has specific problem areas.  Extra services needed – carpet steam cleaning, upholstery, tile & grout, garage, or vehicle detailing.  Access and location – where the property is and if there are any special access requirements (parking, security, etc.).  Timeline – preferred date and urgency of the clean.  Once we have these details, we can give an accurate, transparent quote with no hidden costs.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

✨ 3 Easy Ways to Save Money on Your Clean! ✨  1️⃣ Declutter first – Clear out rubbish & belongings so we can get straight to the detailed cleaning 🧹 2️⃣ Do little touch-ups – A quick dust or vacuum can help lower labour time ⏱️ 3️⃣ Bundle & save – Book bond clean + carpets + pest control together for the best value 💰  At Bond1Elite Cleaning Services, we’re all about saving you stress and money while delivering 5-star results ⭐

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

🎉 Special Offer for Oneflare Customers! 🎉 Book your clean with Bond1Elite Cleaning Services today and enjoy $50 OFF your first booking.  With 6+ years of experience, a Bond-Back Guarantee (free re-clean within 24–48 hours if needed), and fully insured services, we make moving stress-free and affordable.

Question 14

What makes your pricing competitive?

Accepted Answer

At Bond1Elite Cleaning Services, our pricing is competitive because we focus on value, not shortcuts. We include everything needed for a real estate–approved clean in one clear quote — no hidden fees, no surprises. With over 6 years of experience, we know how to work efficiently, using professional equipment and products that save time and deliver better results. We also offer bundle discounts (e.g., bond clean + carpets + pest control) and a $50 OFF first booking special, making our services both affordable and high-quality.

Question 15

How do you normally charge for your service?

Accepted Answer

At Bond1Elite Cleaning Services, we pride ourselves on offering some of the best and most competitive rates all across Australia. Our focus is always on providing exceptional value — delivering premium-quality cleans at prices that make sense for our customers. With no hidden costs and transparent quotes, you’ll always know you’re getting top service at the best possible rate.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes — at Bond1Elite Cleaning Services, we specialise in end-of-lease (bond) cleaning. With over 6 years of experience, we know exactly what real estate agents and property managers expect during inspections. Our expertise ensures every detail — from carpets and tiles to kitchens, bathrooms, and windows — is handled to the highest standard. On top of that, we back our work with a Bond-Back Guarantee and free re-clean within 24–48 hours if needed, giving our clients complete peace of mind.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At Bond1Elite Cleaning Services, we bring over 6 years of hands-on industry experience specialising in bond cleans, commercial cleaning, and detailed property care. Our team is fully insured and trained to meet strict real estate and property manager standards, ensuring every job passes inspection. We use professional-grade equipment, eco-friendly products, and proven cleaning techniques that deliver consistent results. Over the years, we’ve built strong relationships with clients and agents who trust us because we’re reliable, detail-focused, and always stand by our Bond-Back Guarantee with a free re-clean within 24–48 hours if required.

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Business contact details

Opening hours

Business description

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Bond1 Elite Cleaning Services