Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured!  We guarantee that you will get fitness and strength results from working with us, however as weight loss is dependent on what you put in 24/7, we don't guarantee it - but if you follow our nutrition program and keep up the training, you will definitely get results!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We love health and wellbeing, as well as teaching others what we know about exercise and wellness.  It is our goal to make the Noarlunga area more healthy and fit!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Trudy came to us through OneFlare and had ongoing low back pain problems.  She trained at home but wasn't seeing the results she wanted.  From spending time training with us, she learned how important it is to have a strong back and how to work it safely and correctly, and now her pain is gone!

Question 4

What do you like most about your job?

Accepted Answer

We love seeing the transformations in people, in confidence and body shape!  We love seeing people become comfortable training themselves to a program and feeling happy and comfortable in the gym!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How do you do a weighted back squat, dead lift and kettlebell swing? If your trainer doesn't know how to teach you to do these things safely and correctly, they shouldn't be training you.  We have how-to videos at www.bodysmithfitness.com.au/bodysmith-videos

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can I lose weight without cutting out calories? Yes! Weight loss is far more complex than "calories in, calories out" and we can help you learn how to sustainably and easily lose weight for the long term.  Ask us about our 12 Week Challenge!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are an owner operated gym and we take our reputation very seriously.  You will see from our Facebook page that we have a very loyal following of people who are passionate about getting great, personal service from people who actually care.  We will text you if you don't show to gym!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With a physiotherapist as one of the owners, our personal trainer is hand-picked to provide the very best service to you, ensuring that your training is fun, effective, safe and educational so you can grow and build on your training experience - not just "get fit" without adding skills to your belt!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before you begin training, we need to know your current fitness level and where you want to be.  We also need to know your injury history and any other relevant health conditions that may affect your training.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Training can be cheaper with friends, as each person pays a little less for the trainer's time.  Try to make sure your goals are aligned, as well as your general physical capabilities for best results!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Do you want to try before you buy, to understand the level of expertise we have on offer?  We offer you an initial training session for free to help you understand the quality of our training!

Question 12

What makes your pricing competitive?

Accepted Answer

You don't get the expertise anywhere else like you do with us.  Our knowledge of anatomy, physiology, functional movements and training principles is second to none.  We are also well connected with many other experts that can help with anything that we can't!

Question 13

How do you normally charge for your service?

Accepted Answer

Payment is by the training session - fees are dependent on the commitment period and number of sessions. We tailor the personal training program to suit your needs and the period of time it will take to get your goals met!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in making people healthy.  Sometimes people focus on looking good, without understanding that a fit and healthy body is attractive.  Give us a chance to fix your pain, get you aligned and get you healthy, and you will feel the improved confidence and performance that goes with it!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The owner has a bachelor of physiotherapy, and our #1 trainer has a certificate IV in fitness.  She excels at strength and conditioning, and has a number of specific specialty areas, including core strength, peak fitness, weight loss and muscle building!

Body Smith Fitness

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