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Ballarat Cleaning Specialists

(8)

Completed 39 jobs on Oneflare

ABN

15 599 845 274

Business contact details

Address:Ballarat, VIC, 3350, Ballarat, VIC

Website:http://www.ballaratcleaningspecialists.com.au

Year founded:2017

Opening hours

Friday:

9:00 AM – 5:30 PM

Saturday:

Closed

Sunday:

Closed

Monday:

9:00 AM – 5:30 PM

Tuesday:

9:00 AM – 5:30 PM

Wednesday:

9:00 AM – 5:30 PM

Thursday:

9:00 AM – 5:30 PM

Business description

We offer expert advice and cleaning for your windows, carpets and solar panels. We provide excellent value to our clients by providing first class service from when we answer the phone (which we will do the first time) right through until after we have performed a top quality clean. You don't have to take our word for it; call us today and experience the difference for yourself! We proudly stand by our 100% Satisfaction Guarantee, so we are not happy until you are. If ever there is an issue, let us know and we will resolve it promptly. If for some reason we are unable to do this to your reasonable satisfaction, then your service is free. Simple as that!

Accepted payment methods

Circle Money Icon - hollow

Cash

Direct Deposit

Direct deposit

MasterCard Logo

Mastercard

VISA

Visa

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Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (8)

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    Jacinta C

    Verified Oneflare review

    12 Nov 2020

    Success

    Verified

    Job Type: Window Cleaning

    Location: Ballarat, VIC

    So over priced - $256 for 2 .5 hours window clean with 1 person!!! Wish I had of done my research before agreeing to this!!! Average window cleaner in Australia is $35-$45 an hour..... I paid $108 an hour??!!!... not happy at all with this company!!!
    Ballarat Cleaning Specialists
    replied

    12 Nov 2020

    Hello Jacinta, I'm sorry that this has turned into a negative experience - we are very transparent about how we operate and in the email that we sent with our quote, it highlights that we are not a budget service, rather we focus on delivering the best possible customer service experience. Part of how we do this is to provide prompt and to-the-dollar pricing outlining exactly what is included for each level of service. Once we quote a job, present exactly what is included within that price and a customer books that job in, we will charge that price for the job whether it takes us less or more time than expected - even if multiple visits are involved. This way, you know exactly what you will get for exactly what price, like buying a product in a box. Then, afterwards, we check in to ensure that there are no quality issues before sending you the invoice. Also, as discussed, the average price for window cleaning is not $35-45 per hour as $35 per hour actually equates to less than the minimum Australian wage for cleaners once super, leave entitlements and necessary insurances are factored in. Again, sorry that you have come away from this with such a negative take on your experience. We also really appreciated your prompt payment and were glad that you had no issues with the quality of the work.
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    Marlene S

    Verified Oneflare review

    02 Apr 2020

    Success

    Verified

    Job Type: Window Cleaning

    Location: Ballarat, VIC

    Last tine I rate this properly. If you send it to me again I will change to one star!
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    Crystal E

    Verified Oneflare review

    23 Sep 2019

    Success

    Verified

    Job Type: Steam Carpet Cleaning

    Location: Wendouree, VIC

    Crystal E left a 5 star review for Ballarat Cleaning Specialists

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    Gillian D

    Verified Oneflare review

    01 Sep 2019

    Success

    Verified

    Job Type: Gutter Cleaning

    Location: Daylesford, VIC

    Gillian D left a 5 star review for Ballarat Cleaning Specialists

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    Jayne B

    Verified Oneflare review

    26 Aug 2019

    Success

    Verified

    Job Type: Steam Carpet Cleaning

    Location: Ballarat North, VIC

    Jayne B left a 5 star review for Ballarat Cleaning Specialists

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