Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured ,income protection,workers comp ,public liability  And all vehicles,bobcat excavator ,tipper  We also offer copy's at customers request

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was a concreter , My older brother as well ,,,when I was 10 we would go to work in the school holiday to work,,pocket money during the week was pulling nails out of pegs, and cleaning

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Sure , once we were concreting a stamp driveway at Harrington pk narellan A older lady ask if we could do a small job for her,,as no one was interested in 4square metres of stamp concrete to match in her drive ,, we did the job  And got around 11 new homes from family over the years

Question 4

What do you like most about your job?

Accepted Answer

I enjoy meeting all different types of people and helping complete there job, It is good to appreciate people I find as they do the same

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

To see there work or to speak to last two jobs they have just completed , The best way is recommended ,go straight to the source,, you will find out quick who is right for your project

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers ask ,time frame start time ,and What they need to do, as well ideas to create the best for project

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We strive to make every job our own house, even if it means putting in a little extra how the owner wants it , but also showing /expanding practicle methods of your job

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

It is very hard to determine who is a good or bad concretor from a computer.  That is why we offer free quotations,so you can recieve brochures photos  And talk about your project, On hand We have experence in stone work sandstone look alike option sandstone, timber floor look stamp polished  terraz

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size. Excavation level how much dirt to go away,how much fill to go in a job  How thick concrete, which type of finish colour decorative ,plain

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Excavate area ,,making access easier, Placing the right contractors at the right time,leaving the dirt on site and being helpful ,

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We give a 5% discount on one flare  And recommendations jobs,, Or two years ,,we get on average 4 jobs off each client

Question 12

What makes your pricing competitive?

Accepted Answer

Our price is going rate for the industry, We are not cheapest ,or dearest but focus on quality, you will see your job every day remember

Question 13

How do you normally charge for your service?

Accepted Answer

Square metre price usually $100 to $120 per square metre most jobs , Or $850 per cubic metre house slabs

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No we are qualified to work in all areas of concreting, we also offer the services of Excavations, with a bobcat/excavator, and tipper on hire at request.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience, Every worker on site is a licensed concreted, all family ,,,my father has over 40 years experience, past on to us

BHC Concrete Pty Ltd

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