Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes of course. Every building project, no matter how big or small, carries some sort of risk. I am an insured swimming pool construction business and I guarantee all of my work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been working in swimming pool construction since I left school and joined the family business. I enjoy building swimming pools and creating peoples dreams.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Over the years I have built many pools and have many stories. All of the stories are my favorites as I enjoy making every customer happy and every job has its own story.

Question 4

What do you like most about your job?

Accepted Answer

I love working with people and being creative. My slogan is: Building dreams, exceeding expectations. Auspools and Spas can turn your dream pool into reality.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customer should ask questions about experience, design and quality of previous work to hire the right service professional before building a swimming pool.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Every client is different. I am open for any questions a client might have. If a client is uncertain about exactly what they want or what will suite them, I can give them ideas and offer tailored suggestions/solutions. Auspools and Spas uses the latest 3D software to give you a visual concept of how your dream pool will look once complete.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My satisfied clients will confirm that I am reliable,trustworthy, proffessional and I deliver what I promis.When dealing with Auspools & Spas you are always dealing with the Director and owner of the company. I have been in business for a long time and I enjoy working with people.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Customers should hire me because I am an experienced swimming pool builder and have been in the business for a long time, we are honest and reliable.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The typical things that I need to know before I can provide are quote will be a variety of things, I will need to asses the site, the access to the site, size of pool, budget... All of these things we will address when I come out for a free site visit and quote. We will discuss all aspects of what you would like and I will provide a detailed quote.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can have idea about a budget they might have and possible options and ideas of what they would like.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are a family run business and you will always be dealing with the owners directly. I will exceed expectations of my clients and can discuss the best options with them on our site inspection.

Question 12

What makes your pricing competitive?

Accepted Answer

I have helped many clients in building quality swimming pools of their dreams. We are a family run business and you will always be dealing with the owners directly and we will guarantee to construct your dream swimming pool to the highest quality and professionalism at competitive price.

Question 13

How do you normally charge for your service?

Accepted Answer

We always come out to site so and meet with the client and go through all aspects and details of the proposed pool and construction. Once we sort out all the details I then go back to our office and prepare a detailed quote and scope of works. We also offer use the latest 3D software to show the client how the pool will look in the proposed location.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in the construction of high quality concrete Swimming Pools and Spas, we also specialise in all swimming pool renovations and repairs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the swimming pool construction industry for over 17 years. I have experience and knowledge in building swimming pools

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