Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured and hold the relevant licences with the QBSA. We guarantee all of our work and provide a warranty of 10 years on products and worksmanship, All of our hardware comes with a lifetime warranty.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A passion for design, construction & customisation of interiors, having an exceptional eye for detail and high quality finishes and a traditional upbringing into the trade of cabinetmaking and joinery

Question 3

What do you like most about your job?

Accepted Answer

Apart from designing beautiful designer kitchens and joinery products; Being able to work closely with our clients, creating a tailor made product and providing a service that suits their needs and wants and most importantly their budget. We strive ourselves on customer satisfaction and to date all of our clients are ecstatic with the results. This is the most rewarding part of what we do, making the transformation take place in your home. Take a look at our website to view our customers testimonials. We value our clients for a lifetime, not just a one-off sale. Ongoing support and maintenance is part of our service also, so you can rest assured your queries will be answered and product maintained over the years to come.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you QBCC licenced? Are you fully insured? What type of experience do you have in your industry? Can you show me examples of previous projects you have done?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your lead time? Depending on materials selection, it is 2-3 weeks from commencement of manufacture to installation onsite

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Years of experience and dedication to our customers projects whether it be a budget kitchen or a half million project, successful and quality outcomes is always our focus. We pride our self on every project we undertake and our clients will be our best judge of this.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are specialists in the Design, Manufacture & Installation of Kitchens & Cabinetry. Traditional methods combined with modern design and technology make us an industry leader! We provide great value for money and service you can rely on.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To enable us to assist you with your enquiry we require the following basic details to start with: - Site Location - Timeframe for project - Design & Material selection - Site inspection - Budget for product, trades and appliances if required  The first and most important step is to contact us, we will consult with you and gather the necessary information to give you an accurate and value for money proposal that suits your needs.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Research on materials and finishes, gather any information that may assist your enquiry - Sketches of your design ideas or details for your project - Setting a realistic budget that suits the project

Question 10

What makes your pricing competitive?

Accepted Answer

Our long lasting and great relationships with our key product suppliers, our methods of design, manufacture and installation, our qualified and efficient staff and representatives that are vital in the company's day to day operation. Our high quality standards that ensure your receiving not only the best value for money and quality, but the best service and aftercare the industry can provide to any individual. We ask all customers to ensure they are getting apples for apples though, as many competitors can do cheap work with inferior products and workmanship. We are an established company, with a great group of staff, not a back yard operator.

Question 11

How do you normally charge for your service?

Accepted Answer

At Aspect Cabinetmakers, we only charge for the materials and labour required for your project. So you can rest assured you are getting the best value for money with quality service and products every time.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Residential & Commercial cabinetmaking. Not just kitchens or colour board... So realistically, we cover all avenues of the trade. From design, Manufacture to installation and satisfied completion of your project, there's no job too big or small we cannot handle. We even have a specialist division that performs large scale project management & installation of joinery for the largest joinery manufacturers in australia.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cert III cabinetmaking Cert IIII building & construction Diploma of business management QBSA licensed contractor 15 years experience in residential & commercial cabinetmaking & joinery, from design to manufacture

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