Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Plush Carpet Care and Pest Control is fully insured business, also I am certified by the ITI and therefore all work performed meets industry standards from start to finish.

Question 2

How did you decide to get into your line of work?

Accepted Answer

a friend of mine had done this type of work and told me it was really enjoyable and being able to put a smile on the peoples faces that we service is great so i decided to learn how to clean carpets and i really enjoyed everything i was learning, and now im continuing to learn more and expand my skills and still enjoying my job

Question 3

What do you like most about your job?

Accepted Answer

i like being able to meet and exceed my customers expectations and do the best clean, every clean, and seeing the transformation of dirty carpets to clean and fresh carpets

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question is how long will the cleaning take and how long until it drys  Drying time is about 1 to 2 hours for a standard clean dry of steam cleaned  The cleaning process itself takes around an hour

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are not a company or franchise, All Care Platinum Cleaning is family owned and operated, so every customer is valued and important, and every job a professional clean.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

we are upfront and honest with the work that we perform, if you have a question about any thing we would be more than happy to answer and also offer handy tips and hints for maintaining fresh carpets and upholstery

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many rooms are there, is there any stairs or extra areas. Is it a unit or townhouse or a house  Is it a move out clean or just a freshen up  When was the last time the area was cleaned

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1, You can vacuum  your carpets regularly to help maintain soiling so dirt and other objects wont build up as much 2,  Get your carpets cleaned regularly to keep ontop of maintaining your carpet, it is easyer and cheaper to have your carpets cleaned once a year than once every couple of years  3, Call us as soon as there is any spills on the carpet so we can attend to them straight away

Question 9

What makes your pricing competitive?

Accepted Answer

we are not a franchise or a massive company with large over heads, with this in mind we can afford to make our prices cheaper and more affordable for our customers

Question 10

How do you normally charge for your service?

Accepted Answer

we charge per room for carpet cleaning, per seat for couches and chairs, and per sqm for tile and grout

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in all Carpet cleaning aspects including odour treatments and pet stains. Also all aspects of general Pest treatments including rodents and cockroaches

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With years of experience and completed a carpet cleaning course ITI and pest management licence, we are always furthering our skills and knowledge in the industry

Plush Carpet Care and Pest Control

Business contact details

Business description

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps