Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and we guaranteed our workmanship or we offer free clean again, before cleaner/s exit if situations apply ( required client's to be home at the end of clean, to do this).

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are fully insured and all workers are police cleared. We make sure we are meeting individual's needs and getting customer's satisfaction statement is our practice before exiting.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We take pride in providing quality workmanship while making sure all requirements being asked fulfil. We do not have fit all clean list, instead we asked each client's specific needs and provide customised service.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your cleaning needs, size of the house, how often required, and budget intended to spend. House situations matters from well maintained to poor maintenance or last time clean done date.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clear up clean areas intended of obstacles  Have a clear list of work needs doing Time arranged you requested to start the clean you will noted and keep then no wasting time for you or cleaners coming.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Clean booked with us on Oneflare and mentioned seeing this offer, we wish to give $10 off for REGULAR SECOND CLEAN clients and ONE OFF CLEANING SERVICES clients as our thank you for choosing our company above others.

Question 7

What makes your pricing competitive?

Accepted Answer

We always studying the market pricing to make sure we are providing competitive pricing for specific clean they described while making sure work provided will be highly rated.

Question 8

How do you normally charge for your service?

Accepted Answer

We normally charge with hourly rate for regular cleaning services or provide free site visit and give obligation free quote for one off cleaning services.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We service mainly house cleaning, office cleaning, and end of lease cleaning work along with windows and carpet professional steam cleaning services.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our cleaners are well experienced for the job and we do not hire young and inexperienced workers to represent our highly rated company.

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