Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have both Professional and Indemnity Insurance. The Indemnity insurance covers you if your are injured whilst consulting with one of us at one of our locations around Adelaide.

Question 2

What do you like most about your job?

Accepted Answer

We are able to take the stress out of tax time for all our clients. This makes our job very rewarding.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been working in the wonderful world that is Accounting for a combined 20 + years!! We are very passionate about finding the best tax outcome for all our clients. Big and small!!

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We offer a full service to all our clients. We understand at Accounting Buddy that it's more then just preparing and lodging returns.  Our clients are free to contact us out of office hours when issues arise. We make sure that all emails and messages are responded to promptly without delay.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

(1) How you prepare your tax information i.e Cashbook, Invoice Folders, Excel, MYOB, Xero etc (2) How can we assist you in preparing the information above  (3) What is currently outstanding. (4) How can we make life easier for you!!

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Get a copy of our checklists; we have checklists so that you know exactly what we need.   2. Keep all of your documentation and then provide us with suitable copies.  3. Organise information appropriately; if you can organise your documentation in relation to the checklists, this helps us sort through your information quicker and spend less time contacting suppliers for invoices.

Question 7

What makes your pricing competitive?

Accepted Answer

We offer more then just preparation and lodgment of returns. We understand its important to keep our clients up to date with all facets of business. We provide checklists and send regular emails to keep clients up to date with any changes to the Accounting landscape that may affect them now or in the foreseeable future.

Question 8

How do you normally charge for your service?

Accepted Answer

Our tax charge rates start from $110/hour inc GST. Book-keeping from $55/ hour inc GST.   Sometimes its hard to gauge exactly what needs to be done without seeing how the client collates their information. We think our fee for service is very affordable.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Business & Tax advisory specialists this is our main role.  We have the following Qualifications:  Chartered Accountants   Book keeping (MYOB, XERO, Quicken & Excel Spreadsheets)  Xero Qualified Trainers

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