Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Of course, as professional  accountants and tax agents we must have high levels of qualifications, experience, be registered with one of the three accounting bodies, and hold the appropriate insurances.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

What qualifications do you have? Experience is valuable, but can be gained by repeating the same mistakes every year. In a technical industry, with complex laws and regulations, it is most important to have someone who can work the system to your advantage.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We find that 99% of the time customers are looking for increased deductions, lower ongoing costs, increased cashflow, and practical advice - and that's what we deliver through better systems and the right knowledge.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With extensive experience in both practice and ATO dealings, and well above industry standard qualifications, I am able to confidently and competently advise across all areas of accounting and advisory.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Abundance Accounting is an accounting & advisory firm founded by Strategy Consultant Luke Costa. With an integrated approach, we employ tried and tested combinations of structure and strategy alongside cutting edge digital solutions, to provide an optimal approach for day-to-day business operations.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Details of the services you require - what type of tax or advisory services you need. 2. Is it personal or business related? 3. Are there outstanding obligations - prior year Tax Returns, ATO Debts, etc.?

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide a COMPLIMENTARY initial discussion and first meeting for all OneFlare customers.   We also provide $66.00 Individual Income Tax Returns (Non-ABN & up to 1 investment property).

Question 8

What makes your pricing competitive?

Accepted Answer

Combining the digital accounting systems with established methods allows us to create savings and reduce staff time spent on administrative data entry and bookkeeping. This is reflected in your profits.

Question 9

How do you normally charge for your service?

Accepted Answer

We provide a fixed price agreement after discussion and careful consideration of you needs. This ensures that you won't end up paying for a service you don't need.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in providing end to end practice solutions and accounting services to ABN / Sole Traders, Doctors and Dentists.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

A strategy consultant with degrees in commerce, accounting and financial planning, Luke has provided strategic advice to a wide variety of clients, including GP practices and consulting professionals, SMEs, schools, professional sporting clubs, elite athletes and government organisations.

Abundance Accounting

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