Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our services are covered by Professional Indemnity insurance, and if the client requires a higher level, then that can be arranged for a reasonable fee.

Question 2

What do you like most about your job?

Accepted Answer

Clients have usually endured a long process in obtaining drawings, structural advice, planning permits etc.. and its the joy they express when the final hurdle has been achieved i.e. the issue of the building permit.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have the experience and resources to take on my project so that it is dealt with in a timely manner?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will a permit take ?. Once appointed AABP usually issue a checklist of documentation within a couple of days, then once all the documentation has been received and checked for compliance, then a permit can usually be issued within a further 2 - 3 working days.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Check out our reviews on the website aabp.com.au . Numerous first time clients appreciate the experience and skills that AABP can offer, and come back to us with any subsequent projects.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Efficient, cost effective, friendly service provided by the team to assist you with meeting the regulatory requirements for your project.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A set of detailed plans to clearly illustrate the proposed building works, as this allows a more tailored fee proposal for your project.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 Ensure your designer is registered and has fully detailed the proposed building work - fewer queries = saved costs. 2 Provide as much information as possible in one package - less review time = saved costs. 3 Be prepared to make minor changes, that might save considerable cost. 3

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you quote Oneflare in your initial e-mail we will reduce the application fee by 5%. Contact us for any further information.

Question 10

What makes your pricing competitive?

Accepted Answer

Clients require clear information on the costs involved in a project, without any surprises during the course of the project.

Question 11

How do you normally charge for your service?

Accepted Answer

All a client has to do is submit the preliminary design drawings and a fee proposal will be issued outline all the costs associated with our services.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Commercial, residential, industrial projects with a speciality in change of use projects and resolving Building Notices. Any size or value of project undertaken.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our senior building surveyor has over twenty years in the construction industry, therefore there is usually a solution for all building issues.

Castle Kane Group Building Surveyors

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