Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We take extra special care not to damage any items or properties, both inside and outs. Our One Job Per Day Policy insures that your schedule and moving requirements are not interrupted.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have worked with moving pool tables, Pinball machines and arcade equipment and believed that we would be qualified to move furniture safety and efficiently. Our extensive experience with moving delicate items involving difficult access helps us prevent damage to property and items.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A lady at Taigum who moved out of a townhouse with difficult internal stair access and heavy bedroom furniture. Also we had to start at midday so the move went into the night so the lady paid for us to stop and have dinner. There is no exact time that a removal will take they are all different. Generally it takes two hours to load a 22 cubic meter truck plus extra time to remove furniture items from the inside of the buildings.

Question 4

What do you like most about your job?

Accepted Answer

Making sure that our customers removal is completely stress free and placing items strategically in the house so that items are easily set up correctly.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you take care of our furniture? Do you pack the truck from floor to the roof of the truck? Are blankets used on all items? Do you dismantle items so that they can be moved with ease? Do the Removalist team provide TV Boxes and pack the TV so as not to cause damage.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long should our removal take? This depends on how organised you are , access in and out of properties. Can we help on the day? Yes if you want to help to move smaller items and be involved with information about where items are placed this will save you time on the day. Proper footwear needs to be worn and care taken with safety requirements.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We offer full advice and truthful information about how we complete your removal so that you are aware of all aspects of how your removal will be completely safe and efficient. We also provide TV boxes to guarantee no damage to the TV.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are owner operated only book one job per day and take care with every item and property. Pool table moving specialist’s. Extensive wrapping and packing of all items. Full knowledge of assembly and disassembly of items for transportation. Full 1.000 kg tailgate lifting platform.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Is your house above or below the street level? Houses below street level take longer to load and unload. Internal stairs and lifts take more time to negotiate.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Use proper moving boxes Wrap all crockery in paper  Pack plates vertically Pack boxes with half heavy and half lighter items boxes not heavier than 20kgs. Move as many items out of rooms to garage lounge whilst leaving areas accessible.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer budget rates so that we are able to take extra care to complete your move with care and not be pressured to rush and cause mistakes. We also offer free boxes delivered to your property with inspection of your moving requirements.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing and estimated number of hours to complete your move are as close as possible to the real time to complete your move and not a reduced unrealistic number of hours so as to win the job.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge only for time worked by starting the stopwatch when we arrive and calculating times in minutes worked from start to finish

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Spealist pool table moving levelling Reclothing and repairs. Extensive use of blankets and packing every cubic meter inside the truck

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15years experience in moving furniture and heavy items. Extra trolleys including electric stair climb fridge trolley Lifting straps used all items wrapped in blankets and packed with care . Specialised Mattress Bags provided all tools on board for dismantling and assembly of furniture.

A1 Two Eyes Removals

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Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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A1 Two Eyes Removals Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse removalist experts by suburb

Services

Qualifications

Add your review

Reviews (253)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

A1 Two Eyes Removals