Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Professional indemnity insurance is required to be maintained to fulfill our professional affiliation requirements. Insurance is not ending way. Provide quality work and advice which is far better than having a insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Preparation of a proper checklist for each task, assign budget time and cost, monitor the progress and take measurement whether each task meeting the timeline and cost.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Provide changes in tax matters, sending a newsletter every month. Complete their work on time. Return their call on time and train on the job which they need for.

Question 4

What do you like most about your job?

Accepted Answer

Customer satisfaction: Customer satisfactoin will be met providing right tax planning and save their hard earned money. Provide a good job and meet their job requirement which will create a good business work relationship.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

- Will you provide right tax structure for the business? - Will you provide right tax advice? - Do you have much tax and accounting experience in Self-Managed Super Fund(SMSF)? - Can you provide some advice on the business financial position?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you affiliated with any professional association? Do you have much experience completing this job? Will you be able to compelete the job assigned on time?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Organise an appointment with clients and try to meet them on time. Punctuality leads building trust with potential clients. Not only meeting them on time, meet their timelimit on job which is a essential factor to win their trust.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our quality service at competitive price will attract more clients. In addition to this, we are punctual, reliable and provide quality service within time limit as agreed with clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand the type work which clients want us to complete for them. For example, preparation of tax return for XYZ Trust may involve preparation  of trust accounting and trust tax return and beneficiaries' individual tax returns. Fixed fee can be adjusted depending on the work requested by client.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Understand their tax structure, the way the business operates, provide tax planning for the year the work is being carried out. These basic fundamentals will definately assist client to improve profitability and cashflow.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Xero Cloud Accounting Software and free financial consultation: Free implementation, setup and subscription of Xero Cloud Accounting for 6 months. Free financial health check*

Question 12

What makes your pricing competitive?

Accepted Answer

Quality is not compromised for pricing. We charge our client for the actual hours worked on each job. At the end, client satisfaction is our moto which we have been achieving for years.

Question 13

How do you normally charge for your service?

Accepted Answer

This is depending on clients' requirements.  We charge fixed fee for each job requirement where possible. For example, preparation of tax return for XYZ Trust. This task will involve preparation  of trust financials,   tax return, filing BAS returns and beneficiaries' individual tax returns. We charge one fixed fee for the whole task.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialising in taxation and structure of business for tax purpose.  We have expertise dealing with franchise and transport business.   Also specialise in tax returns of trust, companies, self managed super fund and partnership and preparation of management reports for small industries.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

ABC Insight is a business and taxation consultant. We have experience and skills in taxation of partnership, super fund, company, trust and individual.  Member of the Institute of Certified Practicing Accountants of Australia.  Member of Tax Institute of Australia. Xero Certified Partner.  Member of the Institute of Chartered Accountants of India

ABC Insight

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

ABC Insight Verified Business

Business contact details

Business description

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (37)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

ABC Insight